Job Description

Job Title FSE

Circle/ Corporate Circle

Function Name: Field Operations

Division/ Dept.: O&M

Reports to: AOM

Reported by: Technicians

Summarise in one statement why your job exists; and how it contributes to the overall mission/objective of the organization

To ensure safe, effective operations and maintenance of tower sites to meet company's objective of delivering highest uptime along

with cost and energy efficiencies.

List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these

results (List in order of decreasing order of importance)

Sr. No Expected End Results Major Activities

1 ESH Compliance

1. Site Hygiene; compliance to organizational requirements

2. Adhering to SOPs

3. Ensuring correctly rated equipments

4. Ensure use of PPE by self and technicians

5. Support in regular training on ESH and also ensure that

safe practices are being following at Tower Site

6. Ensure issue and usage of PTW for every activity being

done at a site

2 Customer Management

1. Provide supports for outage escalation by OPCOs

2. Site access supports as and when applicable for tenants

3. Maintain healthy customer relationship

4. Supervise Site upgrades as per specification and provide

support for RFS activities

3 Site Quality & process compliance

1. Maintain excellent level of site quality (proper cable laying,

correct temperature, correct settings, site in Auto, etc.)

2. Identify Gap against specification and ensure timely

corrections

3. Periodic audit to ensure that civil/tower electrical and other

Infrastructure are in best state.

4. Ensure ZERO quality/operational process non compliance

5. Compliance checking of quality of technicians, partners,

spares including any ethical issues

4 Energy Management

1. Identifying high Diesel consumption sites and

recommending their remedy action

2. Minimising EB faults

3. Facilitating in converting non EB sites to EB sites

4. DCEM Compliance

5. DG running hrs. compliance

5 Uptime

1. Drive Uptime for all Customers. Maintain infra uptime as

per MSA/KPI's

2. RCA of outages and prepare corrective action plan to

avoid repetitions.

3. 100% Site Automation and Alarm integration with NOC.

Alarm & Metering correction at Site.

4.100 % compliance on PM

5. Site visit and closure of punch points

6 Team Management

1. Technician performance evaluations

2. Identify training needs of technicians and plan for

development

3. Site allocation, discipline management for technicians

7 Landlord Management

1. Compliance of sites access process

2. Maintains high level of landlord engagement to ensure

24•7 access and facilitate upgrade / planned event /

installation and other operational work at site

3. Resolution of hygiene related trouble tickets to ensure

landlord satisfaction

Job Types: Full-time, Permanent

Pay: ?8,551.95 - ?36,673.06 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 2 years (Required)
• DG Sets: 2 years (Required)
• Battery Banks: 2 years (Required)
• Maintenance: 2 years (Required)

Work Location: In person