Job Description

This role is responsible for leading category management & sourcing for the procurement & supply chain department in the professional business services industry.Location: Ahmedabad | Job Title: Tower Lead - Category Management and Sourcing | Insutry: Manufacturing and ProductionServices Delivery Setup and Operations Management\xe2\x96\xba Work with Service Delivery Lead - GCC TC and Head - GCC TC for setup and design Category Management and Sourcing support services at GCC\xe2\x96\xba Develop and implement procurement strategies for various categories.\xe2\x96\xba Streamline procurement processes to enhance operational efficiency and reduce costs.\xe2\x96\xba Onboarding of new suppliers, ensuring they meet company standards and requirements.\xe2\x96\xba Ensure procurement systems are integrated with other business systems for seamless operations. Ensure all procurement activities comply with internal policies and external regulations.Transition and Operations Stabilization\xe2\x96\xba Support interlock with BU stakeholders and CPOs to finalize the detailed process design and system enablement of sourcing strategies.\xe2\x96\xba Responsible to update detailed SOW, policies and SLA / KPI framework\xe2\x96\xba Work with Service Delivery Lead - GCC TC, Head - GCC TC and Group CPO for sign off on budget head count and migration of the process activities to GCC\xe2\x96\xba Lead change management initiatives to transition new businesses into GCC Procurement function smoothly.Customer and Stakeholder engagement\xe2\x96\xba Develop and build rapport and relationship with customer stakeholder organization linked to or influencing Techno Commercial operations outcomes of GCC\xe2\x96\xba Proactively identify business requirements and changes and work with Head - GCC TC to modify operational flows/deliverables\xe2\x96\xba Build business knowledge and its impact / requirements from TC Operations\xe2\x96\xba Collaborate with different process owners in BU Techno Commercial for sign-off on any process changes and subsequently update RACI/HOTO/SOPs (incorporate this in quarterly cadence)Operational Delivery and Service Excellence\xe2\x96\xba Drive proactive alerts and escalate to Head - GCC TC / Head - BU TC for any upstream process gaps/ delays to ensure GCC deliverables and Reputation is positively managed\xe2\x96\xba Leverage SAP/ workflow and other available information tracking mechanisms to proactive anticipate potential processing issues\xe2\x96\xba Drive excellence and adherence to operational SLAs related to purchase requisition review, Category Management and Sourcing.\xe2\x96\xba Review and update related operational SOPs and policies if required and adherence to DOAs\xe2\x96\xba Maintain and identify any SLA commitment documentation, signoff and drive change requests\xe2\x96\xba Perform operational governance for achieving service delivery excellence\xe2\x96\xba Implement Service Excellence Framework with the following implemented as minimum standard:o Daily operations review and volume trackingo Delay track and proactive alert to drive upstream / downstream or in stream actions to closurePeople and Performance Management\xe2\x96\xba Guide assigned operational team leads for effective people management\xe2\x96\xba Identify any people challenges quickly and work with Head - GCC TC and GCC HR for timely corrective action\xe2\x96\xba Manage performance appraisal of the assigned Operational Team lead\xe2\x96\xba Ensure timely and effective 1-1 with assigned Operational Team leads\xe2\x96\xba Implement structure performance evaluation criteria and monitoring using tangible / operational data for assigned operational team leads\xe2\x96\xba Conduct periodic Skip level with Operational team membersOperations Process Improvement and Knowledge Management\xe2\x96\xba Drive year-over-year productivity leveraging Digital/Automation AI/Gen AI tools\xe2\x96\xba Be the GCC Focal point and liaise / work with Business stakeholders in ensuring Process improvement program are aligned to Business needs\xe2\x96\xba Participate in GCC Cross functional Process improvement council to identify variances across BU and work on driving standardization\xe2\x96\xba Lead deployment of necessary IT Workflow toolsOpportunity to work with one of the largest conglomerates in the country |Be part of the growth success storyA successful \'Tower Lead - Category Management and Sourcing\' should have:Educational Qualification:

• Graduate degree in Engineering, Commerce or Management. MBA Preferred
• Certificate or proven exposure to Techno Commercial operations. IIMM or CSM/CPA preferred
• Experience in working in SAP and Workflow driven Shared Services Environment. MM Certified preferred
• Exposure to AI/Automation
• Advanced user of Excel functions

Experiences:

• 12-15 Years of total experience

• More than 5 years of experience in managing team preferably in a GCC or Shared Services context
• 3-5 years of experience in working in Projects, Assets, Infrastructure, Manufacturing, Services organization in the domain of Sourcing and Techno Commercial function.
• 3-4 years\' experience in leading and managing Operations teams
• 1-2 years\' experience in Customer/ Stakeholder Engagement and Service delivery management
• Led a team with a size of 40-50 professionals
• Exposure to working in Indian conglomerates and working practices in promoter led organizations
• Experience in import procurement of materials and services
• Knowledge and experience of Indian tax including GST, eWay bill and Statutory compliance requirements
• Knowledge and understanding of Complex Services Techno Commercial scenarios in EPC/Project based organizations
• Exposure and experience in Category Management and Sourcing Processes
• PowerPoint presentation creation and delivery capabilities
• Basic knowledge of types of categories in sourcing and understanding of PR to PO processes.

Exposure to work in SharePoint/Tool based environment and project managementOur client is a prominent Indian conglomerate with a diverse portfolio across energy, infrastructure, logistics, and agribusiness. They are a leader in the energy sector, with significant investments in both conventional and renewable sources, driving India's clean energy transition. In logistics, they operate one of the largest port networks in the country, crucial for global trade. Their involvement in the resources sector, particularly coal mining and trading, ensures a steady supply of industrial raw materials. Known for innovation and growth, our client offers exceptional opportunities for professionals to contribute to large-scale, impactful projects. Title: Tower Lead - Category Management and Sourcing | Location: AhmedabadAn opportunity to lead and influence sourcing strategies at a large-scale professional services company, while enjoying a collaborative work culture.

Michael Page