Job Description

Job description

Job Role : Tourism Assistant

Location : Mumbai

Job Type : Full Time

Salary : 20000 to 25000

Role & Responsibilities:

• Assist clients in selecting, booking, and customizing travel packages to meet their needs and preferences.
• Provide expert knowledge about destinations, local attractions, accommodations, and activities.
• Coordinate reservations for hotels, flights, transportation, and tours.
• Respond to customer inquiries through phone, email, or in-person, providing excellent customer service.
• Maintain accurate records of bookings, customer preferences, and travel arrangements.
• Handle customer complaints or issues in a professional manner and ensure a positive experience.
• Stay up-to-date with industry trends and new travel destinations.
• Assist in the creation and distribution of promotional materials for travel packages and tours.
• Collaborate with vendors and partners to arrange seamless travel experiences for clients.

Qualifications:

• Previous experience in the tourism, travel, or customer service industry is preferred.
• 3 Year Bachelor Degree in Tourism (OR )
• 3 Year Bachelor Degree in any stream + 1 Year Diploma in Travel & Tourism (OR )
• 3 Year Bachelor Degree in any stream + 2 Years Post Graduation Degree / Diploma in Travel & Tourism
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of popular travel destinations, attractions, and travel trends.
• Proficient in using booking systems and MS Office (Word, Excel).

Experience:

• Minimum 2 year working experience in Tour Operation/ Travel Agency Firms
• 1-3 years in customer service, hospitality, or administrative roles.
• Direct experience in travel bookings, itinerary management, or assisting with tours

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Fixed shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person