Job Description

We are hiring Position: Tour Oeration Executive Salary: 20k Experience: 2-3 years :

• Attending day-to-day activities with high professional and sufficient way.
• Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.
• Receive the confirmed bookings with all required information from the agents and open files on internal system.
• Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file\xe2\x80\x99s requirements.
• Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.
• Facilitating for smooth and easy execution of services from arrival till departure.
• Send confirmation of the services to the agents on time with full information, presentable and professional way.
• Adhere to all agents\xe2\x80\x99 requirements to give them maximum satisfaction and create agent loyalty to Rida Int. brand.
• Follow-up cash / advances supplier\xe2\x80\x99s payment in coordination with the account to eliminate any issues, which can affect the service.
• Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client\xe2\x80\x99s itinerary with accuracy and quality.
• Handle unforeseen problems and complaints and determine eligibility for money returns.
• Get agents feedback about provided services to their clients, positive and negative points to improve our services.

Job Type: Full-time Salary: Up to 20,000.00 per month Experience:

• total work: 1 year (Preferred)

Ability to Commute:

• Ernakulam, Kerala (Required)

Ability to Relocate:

• Ernakulam, Kerala: Relocate before starting work (Required)

Work Location: In person Speak with the employer
+91 89214 33270