Tour Manager
Year Kochi, Kerala, India
Job Description
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- Pre-Trip Planning:
- Organizing and planning the itinerary, including transportation, accommodations, meals, and activities.
- Liaising with travel agencies, hotels, airlines, and other service providers to make arrangements.
- Providing pre-trip information to travelers regarding packing, travel documents, and destination-specific details.
- Customer Service:
- Welcoming and assisting travelers upon arrival.
- Addressing any concerns or issues that may arise during the trip, such as flight delays, lost luggage, or medical emergencies.
- Ensuring that travelers are comfortable and informed at all times.
- Guiding and Information:
- Providing informative commentary and guidance about the destinations visited, including historical and cultural background.
- Leading tours of attractions and landmarks, offering insights and answering questions from travelers.
- Facilitating interactions between travelers and locals, promoting cultural exchange and understanding.
- Logistics Management:
- Coordinating transportation logistics, including arranging flight schedules, transfers, and ensuring punctuality.
- Overseeing hotel check-ins, room assignments, and resolving any accommodation issues.
- Managing meal arrangements, including restaurant reservations and dietary restrictions.
- Safety and Emergency Preparedness:
- Ensuring the safety and security of travelers throughout the trip.
- Familiarizing travelers with emergency procedures and contact information.
- Responding calmly and effectively to any emergencies or unexpected situations, such as natural disasters or accidents.
- Financial Management:
- Handling tour finances, including collecting payments, managing budgets, and keeping accurate records.
- Handling currency exchange, tipping, and other financial transactions on behalf of travelers.
- Cultural Sensitivity:
- Respecting and promoting cultural sensitivity and local customs.
- Advising travelers on appropriate behavior and dress codes in different cultural contexts.
- Acting as a cultural ambassador and fostering positive interactions between travelers and local communities.
- Communication and Coordination:
- Maintaining clear and open communication with travelers, tour operators, and local partners.
- Coordinating with local guides, drivers, and other personnel to ensure smooth operations.
- Anticipating and addressing any potential issues or changes to the itinerary.
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Day shift
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
- total work: 1 year (Preferred)
- Kochi, Kerala (Required)
- Kochi, Kerala: Relocate before starting work (Required)
+91 9387386978
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Job Detail
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Job IdJD3243345
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKochi, Kerala, India
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EducationNot mentioned
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ExperienceYear