Job Description

Job Summary:

The Tour Executive will be responsible for managing the end-to-end tour booking process, providing excellent customer service, and coordinating all travel logistics. You will assist clients in creating memorable travel experiences by arranging tours, accommodations, transportation, and other activities. The ideal candidate will have strong organizational skills, attention to detail, and a passion for travel.

Key Responsibilities:

• Client Interaction & Consultation:
• Understand client travel preferences and suggest suitable packages.
• Provide clients with detailed itineraries, pricing, and travel information.
• Assist with custom travel planning based on individual needs and budget.
• Tour Coordination & Operations:
• Manage bookings for flights, hotels, transport, and excursions.
• Ensure timely communication between clients and service providers.
• Handle all necessary documentation (visas, permits, tickets, etc.).
• Customer Support:
• Address client inquiries and resolve travel-related issues.
• Provide 24/7 assistance to clients during tours as needed.
• Gather post-tour feedback to improve services.
• Sales & Marketing:
• Promote special travel packages, offers, and add-ons.
• Assist in generating new leads and maintaining existing clients.
• Work closely with the marketing team to create promotional content.
• Vendor Management:
• Maintain relationships with hotels, transport providers, tour guides, and other vendors.
• Negotiate the best deals and rates for clients.
• Financials & Reporting:
• Monitor tour expenses and ensure budget adherence.
• Prepare tour reports, track payments, and manage invoicing.

Key Skills & Qualifications:

• Education: Bachelor's degree in Tourism, Hospitality, or related field.
• Experience: Minimum 2-3 years of experience in a tour operations or travel executive role.

Job Type: Full-time

Pay: ?12,647.29 - ?43,707.14 per month

Experience:

• total work: 2 years (Preferred)

Work Location: In person