Tour Executive (inbound)

Year    KL, IN, India

Job Description

Job Responsibilities



Liaising with travel partners including hotels and houseboats to manage bookings and schedules for guest enquiries Promptly dealing with customer enquiries with an aim to meet and exceed their expectations Building professional relationship with internal and external stakeholders. Mentoring and coaching peer team members for collective performance improvement. Managing relationships with the Airlines /Foreign Agents /Hotels /Guides/ Transport partners and all stake holders for a tour package. Responsible for planning, organizing daily itinerary for the tours based on the guest requirements. Promoting and marketing the company in events and seminars. Preparing Status reports (Daily and weekly) to update senior management. Following up with customers during the tour and collecting their feedback about the experience.

Desired Candidate Profile


1-12+ Years of experience handling package Enquiries in a leading travel firm Excellent command of spoken and written English Graduate with basic awareness about tourism/ hospitality industry Excellent computer skills and proficiency in excel, word, outlook and power point Commitment to internal and external customer satisfaction Proactive, self-Starter and Team Player Able to manage multiple tasks with deftness and attention to deadlines Effective Time Management skills Display efficient organizational skills Establish and Maintain strong Interpersonal Relationships Must have both the operation skills and technical knowledge to make customer pitches in a honest and ethical way.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Health insurance Life insurance Provident Fund Work from home
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus
Application Question(s):

This role is based in Kochi, Kerala. Are you willing to work in Kochi?
Language:

Hindi (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3615890
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year