Job Description

The person in this position will lead the design, development and delivery of learning programs for corporates and will be responsible to thoroughly mentor and guide his/her team members through every client conversation and delivery. This role will play a critical part in pre-sales business development and ensuring quality delivery to corporate clientsRoles and Responsibilities:1. Pre-Sales :i. Research competitor products and subjects in question adequatelyii. Front-end discussions with the client to understand program objectives and contoursiii. Develop an impressive and relevant program design document (s) for new corporate training requestsiv. Arriving at the pricing of the programv. Tender support documentation including solution designs, write-ups, SME & Trainer Profilesvi. Lead the pre-sales cycle to enable effective client discussions portraying adequate capability2. Program Management (Delivery Phase) :i. Management of day-to-day activities of the programii. Ensuring timely coordination of preparatory, facilitation and post-training activitiesiii. Streamlining processesiv. Data tracking & reportingv. Maintaining TPL delivery standards and quality3. People & Function Management :i. Lead and mentor the team to enable effective pre-sales and deliver activitiesii. Operational and functional processes to ensure efficient management of client accounts and projects right from pre-sales to post-training and project closureiii. Safeguard revenue margins to enable a profitable businessiv. Lead the end-to-end cycle starting with pre-sales support to revenue reconciliation and relevant reporting of performance data to stakeholders4. Content Development :i. Update the central content repository in a way that it can be accessed to rehash from and create new content as required for various client deliverablesii. Develop/re-purpose content proactively to address market demands in advanceiii. Mentor teams to continuously inculcate TPL standards of delivery in all the content that gets created. For example base the content on adult learning principles, use experiential learning tools and methodology, blend AV and e-nuggets for reinforcement and in an effort to amalgamate facilitator led trainings with self-paced learning content.5. Capability Building through Vendor Empanelment & Engagementi. Liaison with training agencies as applicableii. Ensuring adequate vendor management efforts to build good relations with supporting consultants and agenciesiii. Build organization\'s capability through a strong network of relevant trainers, SMEs, and content writersWorking and Operational knowledge of L&D and training operationsRequired Skills:1. Strong communication & presentation skills2. Training & Platform Skills3. People Skills4. Project Management Skills- Result oriented- Thinks on feet- Client focus- Ability to handle pressure and long working hours (ref:updazz.com)

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