Job Description

Responsibilities:

- Manage and coordinate travel bookings for clients, including flights, accommodations, and transportation.

- Provide excellent customer service by addressing client inquiries and resolving any issues related to travel arrangements.

- Ensure accuracy and efficiency in processing ticket reservations and payments.

- Stay updated on airline policies, fare rules, and travel regulations to provide relevant information to clients.

- Collaborate with team members to optimize travel itineraries and accommodate client preferences.

- Maintain records of bookings, invoices, and payments in an organized manner.

- Handle any changes or cancellations to bookings, and assist clients with rebooking as needed.

- Stay informed about travel industry trends and updates to enhance service delivery.

Requirements:

- Bachelor's degree in hospitality management, travel and tourism, or related field preferred.

- Proven experience in a similar role, with knowledge of travel booking systems and procedures.

- Strong communication and interpersonal skills.

- Excellent attention to detail and organizational abilities.

- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.

- Proficiency in using computer systems and travel booking software.

- Flexibility to work irregular hours, including evenings and weekends, as needed.

- Customer-oriented mindset with a passion for delivering exceptional service.

Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Yearly bonus

Experience:

• total work: 1 year (Required)

Work Location: In person