Ticketing Executive
Job Description
Please call 9947350555 more details
• Issue and confirm flight, train, or event tickets accurately, ensuring all customer information is correct.
• Assist customers in making and modifying reservations, including seating preferences and special requests.
• Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-related advice.
• Handle payments, refunds, and payment-related inquiries, ensuring compliance with financial procedures.
• Maintain accurate records of transactions, passenger information, and ticketing-related paperwork in accordance with company policies.
• Strong interpersonal skills with a customer-focused mindset and the ability to remain calm and professional under pressure.
• Keen eye for accuracy when processing tickets and handling customer information.
• Excellent verbal and written communication skills to effectively assist customers and collaborate with team members.
• Comfortable using reservation systems, ticketing software, and basic office applications.
• Willingness to work in shifts, including evenings, weekends, and holidays, as travel schedules demand.
Job Type: Full-time
Pay: ?15,000.00 - ?17,000.00 per month
Education:
• Diploma (Preferred)
Experience:
• total work: 2 years (Preferred)
Language:
• Malayalam (Preferred)
Work Location: In person
Speak with the employer
+91 9947350555
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Job Detail
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Job IdJD3541846
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear