Job Description

: Ticketing Executive - Travel Ed-Tech Industry

Overview:
We are looking for a detail-oriented and customer-focused Ticketing Executive to join our team. The ideal candidate will be responsible for managing all aspects of ticketing for our travel programs, ensuring a seamless experience for our clients. This role requires strong communication skills, a passion for travel, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Booking and Issuing Tickets:

Handle the end-to-end process of booking and issuing air, rail, and bus tickets for students, educators, and other clients using various travel booking systems and platforms.

• Customer Support:

Provide excellent customer service by addressing inquiries, resolving issues, and assisting clients with changes, cancellations, and special requests.

• Coordination with Travel Partners:

Liaise with airlines, transportation companies, and other travel service providers to secure the best deals and ensure availability.

• Payment Processing:

Manage payment collection and ensure that all transactions are processed accurately and securely.

• Documentation and Reporting:

Maintain detailed records of bookings, cancellations, and customer interactions. Prepare and submit reports on ticketing activities to the management.

• Compliance and Regulations:

Ensure compliance with all travel-related regulations, including visa requirements, travel insurance, and health and safety guidelines.

• Travel Itinerary Management:

Assist in creating and managing detailed travel itineraries for educational programs, ensuring that all logistics are covered.

Qualifications:

• Proven experience in ticketing, travel coordination, or a similar role.
• Familiarity with travel booking systems (e.g., Amadeus, Sabre, Galileo) is a must.
• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Attention to detail and problem-solving skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• A passion for travel and education.
• Knowledge of industry regulations and best practices.

Education:

• A degree or diploma in Travel and Tourism, Hospitality, or a related field is preferred.

Why Join Us?

• Opportunity to be part of an innovative and growing industry.
• Work in a collaborative and dynamic environment.
• Contribute to meaningful educational travel experiences.
• Competitive salary and benefits package.

or else mail on hr@youngedsplorer.com

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Fixed shift
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Work Location: In person