Job Description

Position: Ticketing Executive
Department: Travel and Tourism
Location: Sector 20, Chandigarh
Employment Type: Full-time

Must be IATA Certified.

Job Overview:
We are seeking a Ticketing Agent. The ideal candidate will have expertise in domestic and international ticketing, possess strong customer service skills, and demonstrate a keen attention to detail. This role involves managing all aspects of ticketing, including bookings, cancellations, and modifications, while ensuring a seamless and enjoyable travel experience for our clients.

Key Responsibilities:

• Handle domestic and international flight bookings, cancellations, and changes.
• Provide accurate fare quotations and itinerary options to clients.
• Use computerized reservation systems (CRS) and global distribution systems (GDS) to process ticketing transactions.
• Ensure compliance with airline regulations, tariffs, and company policies.
• Assist clients with travel-related inquiries and provide exceptional customer service.
• Resolve ticketing issues and coordinate with airlines and other travel partners as needed.
• Keep up-to-date with airline schedules, fare rules, and travel industry trends.
• Maintain accurate records of all ticketing transactions and client interactions.
• Support the sales team with ticketing-related tasks and provide administrative assistance as required.

Job Type: Full-time

Pay: Up to ?50,000.00 per month

Schedule:

• Day shift

Work Location: In person