Job Description

 
JOB TITLE
Team Member : Top Duties and Qualifications
Job Responsibilities
Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
Input orders into a point-of-sale system and accept payment using a credit / debit card or UPI, calculating change accurately and quickly as required.
Work together with the kitchen team to prepare food such as Momos, Burgers, Wraps, Fries, Crunch Delight, Veg. Delight, Coolers, Shakes, Refreshers and etc.  while following cooking instructions, safety procedures.
Use specific kitchen equipment such as Electric Tandoor, Induction, Steamer, Fryer, Ice Crusher, Mixer Grinder and Microwave to prepare food to customer’s preference.
Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils
Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
Handle guests concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
 
 
Job Skills & Qualifications
Required:
Must be at least 18 years old and fluent in English.
Flexible to work at night, weekends, and holidays
Ability to stand for long hours at a time and work in a fast-paced environment
Positive attitude and commitment to customer satisfaction
Proven work experience as a Restaurant Cook in a reputable Restaurant, Cook, or a similar role in the Hospitality industry.  
Ability to work independently or in a team environment.  
Sound knowledge and understanding of cooking procedures.  
Experience in the preparation of cold / Hot food items / beverages  
Knowledge of food sanitation and health code.  
Excellent communications skills.  
Strong understanding of food handling techniques.  
Willingness to work in a high-temperature environment.  
A highly customer-oriented individual.  
Ability to solve a problem independently.  
 
 
 
 
 
Team Member Duties:
Assist Manager with Regular Routine work.
Handle / operate POS (Point of sale), Steamer, fryer, induction, & beverages station
Ensuring that the kitchen area, equipment and utensils are cleaned.
Weighing, measuring, mixing, and preparing ingredients according to recipes posted.
Checking food and ingredients for freshness.
Arranging and garnishing dishes.(eg .pan-fried topped up with spring onion)
Working well under pressure and within the time limit.
 
Morning shift:
 
Open restaurant, & Prepare for service.
Setting up and organizing the food station. 
Music and interior lights to be switch on
Check and prepare vegetables for service
Various Dips to prepare (Hot garlic, White, Peri-Peri, Mayo, Mint)
Prepare steamer for service.
Filter fryers oil and make it ready for service
Make in place consumable items ( Boats, Boxes, Packing, Tapes, Dips, Sauces, Forks, fruit forks, straws, butter paper, trays, glasses, Glass lids, various seasoning)
Prepare white sauce and if required Peri Peri sauce.
Check sauce bottles and refill accordingly maintain clean and tidy. 
Overview for housekeeping. 
Thorough check for hygiene and cleaning.
Be presentable at the times.
 
Evening shift:
 
Check designated work station for service.
Check and prepare vegetables for service
Various Dips to prepare.
Setting up and organizing the food station.  
Make in place consumable items ( Boats, Boxes, Packing, Tapes, Dips, Sauces, Forks, fruit forks, straws, butter paper, treys, glasses, Glass lids, various seasoning)
Prepare white sauce and if required peri peri sauce.
Check sauce bottles and refill accordingly maintain clean and tidy. 
Overview for housekeeping 
Thorough check for hygiene and cleaning
Be presentable at the times.
Prepare restaurant for closing.
Clean Kitchen and work stations inc. Equipments Accordingly.
Remove garbage from kitchen and from dining area.
Close restaurant and verify all electrical appliances are off.
 
Work as a team.
Handling multiple food orders at the same time. 
·      Training the junior staff, if necessary.  
Maintaining the quality and standard of the food. 
·      Storing the food ingredients in a proper hygienic way.  
·      Following all the food sanitation and hygiene procedures.  
·      Maintaining the kitchen stock levels and restocking, if needed.  
 
 
Store Keeping Duties:
Stock Inventory of deep freezer items (eg. Momos, patties, ice cream, ch. popcorn, ch. Tikka, ch. Wings, paneer tikka, CCR, potato pops

Skills Required