Test Environment Mgmt. Consultant (tems Consultant)
Year Bangalore, Karnataka, India
Job Description
Responsibilities :
- Should have good knowledge and understanding on ITIL framework and ITSM processes e.g. Incident Management, Problem Management, Change Management, Service Request Fulfillment, Continuous Service Improvement etc.
- Experience working in IT Service Management tools (e.g. ServiceNow, Remedy, JIRA etc.)
- Hands on experience in change and deployment management in non-production as well as production environments
- Internal and external could service support (PCF, Azure Oracle Cloud) - Space creation, User access, Service configuration, Coordination of Orgs, Environment troubleshooting,
- SaaS Platform support (HPS/Salesforce/Oracle etc.) - Coordination of setup/integration, Environment troubleshooting, Configuration management, Ongoing maintenance,
- Experience in functional and infrastructure health check automation in non-production environments using open-source tools like Selenium.
- Experience in APM tools (Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds)
- Knowledge on DevOps pipelines, tool chains and their integration
- ITIL V3 or V4 certification is an added advantage.
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Job Detail
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Job IdJD3489844
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear