Test Environment Mgmt. Consultant (tems Consultant)

Year    Bangalore, Karnataka, India

Job Description


Responsibilities :

  • Should have good knowledge and understanding on ITIL framework and ITSM processes e.g. Incident Management, Problem Management, Change Management, Service Request Fulfillment, Continuous Service Improvement etc.
  • Experience working in IT Service Management tools (e.g. ServiceNow, Remedy, JIRA etc.)
  • Hands on experience in change and deployment management in non-production as well as production environments
  • Internal and external could service support (PCF, Azure Oracle Cloud) - Space creation, User access, Service configuration, Coordination of Orgs, Environment troubleshooting,
  • SaaS Platform support (HPS/Salesforce/Oracle etc.) - Coordination of setup/integration, Environment troubleshooting, Configuration management, Ongoing maintenance,
  • Experience in functional and infrastructure health check automation in non-production environments using open-source tools like Selenium.
  • Experience in APM tools (Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds)
  • Knowledge on DevOps pipelines, tool chains and their integration
  • ITIL V3 or V4 certification is an added advantage.
Preferred Skills :Technology->Infra_ToolAdministration-ITSM->BMC Remedy ITSM,Technology->Infrastructure Testing->Non production environment managementEducational Requirements :Bachelor of EngineeringService Line :Infosys Quality Engineering

Infosys

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Job Detail

  • Job Id
    JD3361250
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year