Roles and Responsibilities:Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services. \xef\x82\x95 Makes telephone calls and in-person visits and presentations to existing and prospective customers. \xef\x82\x95 Researches sources for developing prospective customers and for information to determine their potential. \xef\x82\x95 Develops clear and effective written proposals/quotations for current and prospective customers. \xef\x82\x95 Expedites the resolution of customer problems and complaints. \xef\x82\x95 Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. \xef\x82\x95 Analyzes the territory/markets potential and determines the value of existing and prospective customers value to the organization. \xef\x82\x95 Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. \xef\x82\x95 Identifies advantages and compares organizations products/services. \xef\x82\x95 Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. \xef\x82\x95 Supplies management with oral and written reports on customer needs, problems, interests, competitive Page 2 of 2 activities, and potential for new products and services. \xef\x82\x95 Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. \xef\x82\x95 Participates in trade shows and conventions.
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