Job Description

Job RequirementsJob Title: Territory Manager-Personal Loan (Partner Business)Department: Personal LoanRoles & Responsibilities: * Sourcing and managing channels from the market and acquiring business from them

• Ensuring quality portfolio by minimizing delinquency and rejection
• Extensive knowledge and understanding of retails assets, products, operations and current market trends
• Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
• Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service

Managerial & Leadership Responsibilities: * Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity

• Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
• Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualification: Graduation - AnyExperience: 2-5 years of experience

IDFC FIRST Bank