Job Description

Roles & Responsibilities


• Be responsible for building and scaling supply, operation processes and execution in your


region.

• Manage a large team of vendors and drive them towards optimal performance through


continuous improvement - performance management, tracking and coordinating daily efforts.

• Explore new tools and processes to scale internal and external workflows that drive over-all


program productivity and also positively impact the cost levers within the LOBs.

• Interface with the regional level Client POCs to ensure a smooth workflow for the vendors in your


region.

• Spend ample time on-field and off-field understanding the challenges on the ground and


unblock them swiftly with scalable solutions.

• Build and manage cadence on performance reporting.


Success Criterion


• Manage the growth and optimization of the job seeker (supply) network associated with the


Vahan platform

• Focus on acquisition strategy & engagement of low-skilled workers in the blue-collar/ gray collar


space (for eg. drivers & delivery professionals, BPO/ Tele-calling/ data entry, house-keeping &

support staff, field sales etc.)

• Develop scalable teams and processes to acquire and engage new job seekers.
• Commitment to operational excellence, strong target oriented mindset, managing a large team


as well as creative thinking with a strong customer-centric mindset.

• Knack for solving problems along with the ability to push new initiatives, and positively challenge


the status quo.
Qualifications & Experience


• Any Bachelor or Postgraduate Degree - Completed
• Relevant Work Experience 2 - 5 Years Qualification.
• Excellent interpersonal skills with strong downward and upward communication and stakeholder


management.
• Prior Experience in hyper growth startups with e-com and food-delivery background will be


preferred.

• Managed and scaled moderate to large scale teams
• Should have excellent knowledge of MS-Office with sound knowledge of G-Suite tools for


compiling, interpreting and communicating all quality and performance-related data and

information internally as well as to the client.

Traits & Skills


• Strong interpersonal and communication skills
• Highly motivated, Self-starter and Entrepreneurial attitude.


Benefits


• Unlimited PTO so you can take the time you need to rejuvenate


We care about you. We offer competitive health insurance for employees and their dependents.

We also offer two days of mandatory wellness leaves per month.

• Our co-workers are a close-knit, intelligent, and motivated team and the best minds you get to


work with