Job Description

Role/ Job Title: Territory Manager- 2 Wheeler Loan Function/ Department: 2 Wheeler Loan Job Purpose: The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, Information Technology, Credit, Business Intelligence Unit for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities: Acquisition of Two-Wheeler loan customers in the identified segment and reference generation from the specified catchment area Grow the Asset Under Management base for Two-Wheeler Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met Collaborate with the Product Head Two-Wheeler Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key Direct Sales Teams are appropriately incentivize. Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products and operations Identifying the changing market trends, channel development for acquiring business and provide high quality customer service Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice Ensure the successful adoption of internal compliances & regulatory framework across the business. Education Qualification: Graduation: Bachelor\'s in Engineering / Technology / Mathematics / Commerce / Arts / Science / Biology / Business / Computers / Management Post-graduation: MBA Experience: 2 to 5 years experience in 2 Wheeler loan

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