Job Description

Responsibilities & Key DeliverablesManage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc.Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage.Ensure availability of trained manpower in adequate quantity at dealerships.Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc.Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction.Execution of events like local level sales promotion campaigns, product launches etc.Train the dealer salesmen on pre-sales and sales processes, new product features / modifications.Track the competitor activities, capture feedback on performance of competitor (and our) products.Design and implementation of specific incentive schemes for dealers.Liaisoning with financial institutions / banks for exploring new avenues for retail financing of productPreferred IndustriesEducation QualificationDiploma in Engineering; Bachelor of EngineeringGeneral Experience5-10 yearsCritical ExperienceSystem Generated Core SkillsBusiness DevelopmentConsumer InsightingConsumer MarketingCredit ManagementCustomer ProfitabilityCustomer Relationship Management (CRM)Customer SegmentationManpower ManagementFinancial ReportingInventory ManagementLead GenerationMarket ResearchMarketing CampaignsMarketing MetricsPerformance ManagementProduct Knowledge & ApplicationPromotional ActivitiesTerritory Coverage OptimizationWorking Capital ManagementCapability BuildingEnquiry ManagementSystem Generated Secondary Skills

Mahindra & Mahindra