Job Description

About us:

EIE Instruments engaged in manufacturing, marketing and Calibration of Scientific Instruments and Testing Equipments for various applications.

About the role:

EMD executives should have excellent communication and negotiation skills, as well as in-depth knowledge of laws and policies related to Debt and EMD Collection.

Responsibilities:

• Managing accounts : Overseeing all collections and EMD, and monitoring accounts for overdue payments
• Negotiating payment schedules : Contacting clients to inform them EMD and negotiating payment plans
• Addressing customer queries : Responding to customer queries, and handling objections and rebuttals
• Building client relationships : Building trust and credibility with clients, and understanding their needs
• Investigating and solving problems : Investigating and solving customer problems, and consulting with clients on billing and credit issues
• Updating account status : Reconciling customer accounts, and updating customer account status
• Maintaining records : Maintaining electronic records and hard copies of all payment plans, amounts paid, and EMD related communications

Candidate Qualifications:

Fluency with all three languages such as : Hindi, Gujarati and English

Negotiation Skills

Proficiency in Microsoft Office, CRM, ERP and Sales software programs.

3-4 years of Experience required in the same or relatable field

Contact us to apply

Please share your updated CV to Yuti Trivedi: yuti@eieinstruments.com

Website: https://www.eieinstruments.com/

Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 4 years (Required)

Work Location: In person