• Product Knowledge : A thorough understanding of what you're selling helps build trust and confidence with customers.
• Communication Skills : Clear, articulate speech and active listening are crucial. You need to convey information effectively and understand customer needs.
• Persuasion and Negotiation : Ability to persuade customers to consider products or services, and negotiate terms if necessary.
• Patience and Empathy : Being patient and empathetic can help you deal with frustrated customers and create a positive experience.
• Problem-Solving Skills : Ability to address customer concerns and find suitable solutions quickly.
• Time Management : Efficiently managing call time and keeping track of multiple leads or follow-ups.
• Adaptability : Being flexible to adjust your approach based on the customer's mood or needs.
• Confidence : A confident tone can positively influence customer perception and engagement.
• Resilience : Handling rejection and maintaining a positive attitude are essential in sales.
• Basic Computer Skills : Familiarity with CRM systems and data entry to manage customer information effectively.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Telemarketing: 1 year (Required)
Language:
• English (Preferred)
Location:
• Surat, Gujarat (Required)
Work Location: In person
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