Job Description

Job Title: Telecaller

Location: Noida Sector 63

Experience: 6 Months to 1 Year.

Key Responsibilities:

• Make outbound calls to potential customers and existing clients to generate leads, follow up on inquiries, and close sales.
• Receive inbound calls, answer customer queries, and provide necessary information regarding products or services.
• Maintain and update customer databases with accurate contact details and communication history.
• Resolve customer complaints or issues effectively and ensure customer satisfaction.
• Achieve daily, weekly, and monthly call targets set by the team leader or management.
• Promote and sell products or services as per the company's offerings.
• Provide detailed product information, pricing, and offers to clients over the phone.
• Follow up with customers as needed, ensuring the services meet their expectations.
• Maintain a professional and courteous manner with all customers.

Requirements:

• 6 months to 1 year of experience in a telecalling or customer service role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport with customers.
• Ability to handle objections and rejections gracefully.
• Basic knowledge of CRM systems and MS Office.
• Target-driven, self-motivated, and able to work in a team-oriented environment.
• Good problem-solving and multitasking abilities.
• Previous experience in a sales or telemarketing role.
• Fluency in English.

Interested Candidate drop there CV at hr@kaeerainfotechnology.in or can directly WhatsApp +91 - 9599425054 .

Job Type: Full-time

Pay: From ?15,000.00 per month

Schedule:

• Day shift
• Monday to Friday

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Expected Start Date: 06/01/2025