Job Description

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote products or services, generate leads, and facilitate sales.

•Responsibilities: •

• Make outbound calls to prospective customers using a prepared script to introduce products or services and generate interest.
• Identify and qualify leads through cold calling, warm calling, and follow-up calls. Gather relevant information such as customer needs, preferences, and buying intentions.
• Present product features, benefits, and pricing information persuasively to potential customers. Address any queries or concerns they may have and provide accurate information.
• Utilize effective sales techniques to persuade prospects to make a purchase or schedule appointments for further discussions with sales representatives.
• Maintain a database of customer information, interactions, and feedback. Follow up with customers to ensure satisfaction, resolve issues, and encourage repeat business.
• Meet or exceed daily, weekly, and monthly sales targets set by the management. Continuously strive to improve performance and contribute to the overall sales team objectives.
• Record details of all calls, including outcomes, in the CRM system or designated software. Maintain accurate and up-to-date records of customer interactions and sales activities.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Proven experience in telemarketing, sales, or customer service role preferred.
• Excellent verbal communication skills with a clear and pleasant telephone manner.
• Persuasive and convincing ability to influence customer decision-making.
• Strong negotiation and objection handling skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in basic computer skills and familiarity with CRM software or call center systems.
• Results-oriented mindset with a strong focus on achieving targets and delivering exceptional customer service.

Job Type: Full-time

Pay: ?10,656.07 - ?20,898.04 per month

Benefits:

• Cell phone reimbursement

Supplemental Pay:

• Performance bonus

Experience:

• total work: 4 years (Preferred)

Work Location: In person