Job Description

:

We are seeking a motivated and enthusiastic Telecaller to join our dynamic team. The Telecaller will be responsible for contacting potential and existing customers over the phone to promote our products and services, handle customer inquiries, and support sales efforts. The ideal candidate should possess excellent communication skills, a friendly demeanor, and the ability to handle rejection gracefully.

Key Responsibilities:

• Outbound Calling:
• Contact potential or existing customers to inform them about our products and services.
• Answer questions about products, services, or the company.
• Ask questions to understand customer requirements and close sales.
• Lead Generation:
• Identify and generate leads for the sales team.
• Follow up on leads and convert them into sales opportunities.
• Customer Support:
• Handle customer inquiries and complaints.
• Provide accurate information and resolve customer issues promptly.
• Maintain a positive relationship with customers to ensure repeat business.
• Record Keeping:
• Maintain detailed records of calls, sales, and customer interactions in the CRM system.
• Update customer information accurately.
• Team Collaboration:
• Work closely with the sales team to achieve targets.
• Participate in team meetings and share feedback for improvement.
• Market Research:
• Gather information on competitors and market trends.
• Provide insights to the marketing and sales teams.

Requirements:

• Education: Graduate

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?12,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person