• Make cold calls to potential customers to generate leads, promote products/services, or conduct surveys.
• Explain the features, advantages, and benefits of the company's offerings to potential clients.
• Answer inbound calls and provide product or service information.
• Assist customers with inquiries, complaints, or service requests.
• Address customer concerns and provide effective solutions.
• Maintain a professional and positive attitude while interacting with clients.
• Identify potential leads and qualify them for the sales team.
• Maintain a database of leads and follow up regularly.
• Meet and exceed individual sales or performance targets set by the company.
• Keep track of sales goals and achieve them consistently.
• Maintain accurate records of all customer interactions, transactions, and complaints in the CRM system.
• Provide daily/weekly/monthly reports to supervisors or managers.
• Perform follow-up calls as necessary to close sales or resolve outstanding issues.
• Collect customer feedback to improve service quality and customer satisfaction.
• Work closely with other team members to achieve organizational goals.
• Share best practices with the team to improve overall performance.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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