Job Title:TelecallerLocation:Indore, Madhya Pradesh (MP)Salary:\xe2\x82\xb915,000 to \xe2\x82\xb920,000 per monthWorking Hours:10:00 AM to 6:00 PM (UK Time)Qualification:GraduateJob Type:Full-TimeExperience. - 1 - 2 YearsLanguages - English:We are seeking a motivated and enthusiastic Telecaller to join our team. The ideal candidate will have excellent communication skills and a customer-centric approach. As a Telecaller, you will be responsible for making outbound calls to potential and existing customers to promote our services, handle inquiries, and provide exceptional customer service.Responsibilities:
Make outbound calls to potential and existing customers to promote services and products.
Handle customer inquiries and provide accurate information about our services.
Maintain a database of customer calls and update records with relevant information.
Follow up on customer leads and schedule appointments for further discussions.
Achieve daily, weekly, and monthly targets for call volume and sales.
Handle customer complaints and resolve issues efficiently and professionally.
Provide feedback and suggestions to the team leader on ways to improve performance.
Attend training sessions and stay updated with the latest industry trends and product knowledge.
Maintain a high level of customer satisfaction and ensure all interactions are conducted in a professional manner.
Requirements:
Graduate degree in any field.
Proven experience as a telecaller or in a similar role.
Excellent verbal communication skills in English.
Strong interpersonal skills and the ability to build rapport with customers.
Ability to handle rejection and remain motivated to achieve targets.
Basic computer knowledge and experience with CRM software is a plus.
Good organizational and time-management skills.
Ability to work independently and as part of a team.
Customer-focused and committed to delivering high-quality service.
Benefits:
Competitive salary ranging from \xe2\x82\xb915,000 to \xe2\x82\xb920,000 per month.
Comprehensive training and ongoing support.
Opportunities for career growth and development.
Positive and inclusive work environment.
Performance-based incentives and bonuses.
Employee wellness programs.
Job Type: Full-timePay: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per monthExperience:
total work: 2 years (Required)
Work Location: In person
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