Make outbound calls to prospective customers to promote products and services.
Handle inbound inquiries and provide necessary information on the company's offerings.
Conduct customer follow-ups and assist in maintaining strong customer relationships.
Record and manage customer feedback and ensure timely resolutions for complaints.
Update CRM/database with all call-related information for tracking and reporting purposes.
Meet or exceed daily and monthly call targets set by the team lead or supervisor.
Required Skills and Qualifications:
Minimum 6 months of experience in telecalling, telesales, or a similar role.
Excellent verbal communication and interpersonal skills.
Proficient in local languages and/or English as required by the role.
Ability to handle rejections and maintain a positive attitude.
Basic computer knowledge and familiarity with CRM software or databases.
Job Types: Full-time, Permanent, Fresher
Pay: From ?8,000.00 per month
Benefits:
Leave encashment
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Ability to commute/relocate:
Ajwa Road, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education: