Job Summary:
We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and assisting with customer inquiries.
Key Responsibilities:
- Conduct outbound calls to prospective customers and generate leads.
- Provide information about products/services and answer customer questions.
- Maintain and update customer records in the database.
- Achieve daily and monthly call targets and sales goals.
- Follow up with potential leads and nurture relationships.
- Handle customer complaints and provide appropriate solutions.
- Collaborate with the sales team to improve lead conversion rates.
- Stay updated on product knowledge and industry trends.
Qualifications:
- High school diploma or equivalent; a degree in business or related field is a plus.
- Proven experience in telecalling or a similar role is preferred.
- Strong verbal communication and persuasive skills.
- Ability to work independently and as part of a team.
- Proficient in using CRM software and Microsoft Office Suite.
- Excellent organizational and time-management skills.
Job Type: Full-time
Pay: ?10,000.00 - ?18,000.00 per month
Schedule:
• Day shift
Work Location: In person
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