>> Interact with prospective customers through modes likes Voice, Chat,.
>> Handle the queries of the customers.
>> Customer support and maintaining cordial relation with prompt after sales service
>> Coordinate with internal stakeholders to bring customer queries/complaints to resolution.
>> Maintain records and provide relevant reports as necessary.
>> Complaint Management: The complete process from receiving to resolving.
>> Confirm and achieve customer satisfaction.
EXPERIENCE & SKILL
>> Similar experience of 1-3 years in Customer Care & Customer Handling.
>> Good in verbal & written communication [English, Hindi, Gujarati].
>> Influencing personality.
>> Good convincing ability.
EDUCATION & OTHER QUALIFICATION:
>> Any Stream Graduate
>> Age: Not older than 30 Years
>> Gender: Female
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Jadwal:
• Day shift
Tunjangan:
• Provident Fund
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 04/08/2024
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