Tellecaller Cum Sales Associate
Job Description
Team Management : Oversee daily operations of the telecalling team, including performance monitoring and task allocation.
Performance Monitoring : Track individual and team performance against key metrics such as call volume, lead conversion, and customer satisfaction.
Motivation and Engagement : Keep the team motivated through recognition programs, setting clear goals, and creating a positive work environment.
Reporting : Generate and present performance reports to upper management, providing insights into team productivity, call outcomes, and areas for improvement.
Also has to monitor the AMC Services
• Develop and manage a maintenance schedule as per the AMC.
• Has to responsible for contacting clients when an enquiry is received.
• Regular follow-ups
• Maintaining proper reports
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?18,000.00 per month
Schedule:
• Day shift
Experience:
• Telemarketing: 1 year (Required)
Language:
• English (Required)
• Tamil (Required)
• Hindi (Required)
Work Location: In person
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Job Detail
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Job IdJD3505711
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear