Job Description

Location: Kolkata/ Hyderabad/ Delhi

Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting our services over the phone as well as dealing with doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

Contact potential or existing customers to inform them about our service using scripts

Answer questions about services of the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Go the "extra mile" to meet sales target and facilitate future sales

Keep records of calls and sales and note useful information

Requirements

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales target preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about services and describe/explain them to prospects

Excellent knowledge of English & Hindi

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills

B.Com/BA or experience in finance domain will be a plus

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person