Should be quite customer friendly and should be able to persuade the users.
Must understand what the customer requires and accordingly act on implementing and provide a relevant solution to them in a short span of time.
The main objective of a telesales is to promote the growth of the business by expanding the company\xe2\x80\x99s customer network.
ResponsibilitiesNote-Degree in BBA/MBA Marketing is mandatory
Contact individuals and businesses by telephone to promote products and services.
Adjust a well-tailored sales pitch and deliver it efficiently to the customers also keeping in mind that they fulfill each and every requirements of a customer.
Candidate must be good in explaining the features of the products and services which he/she is trying to sell.
Should be very persuasive in order to convince the customers to buy the product by illustrating it in such a way that it meets their needs.
Keep a record of each and every personal detail of the customer in their system and should also maintain all the conversations made over a telephone for future references.
They need to handle all the issues by the customer and be vigilant enough to provide a solution to them.
Schedule appointments so that the sales team gets in touch with the probable customers.
Most importantly, a telesales needs to follow up with the customer on what they had discussed in the last phone call.
Skills
Should be very good with communication skills as the job mainly focusses on business growth over a telephonic conversation.
Should be well skilled in persuasion and negotiation.
Should be very persistent and result oriented.
Proven track record of fulfilling sales target.
Candidate should also be well versed with the CRM tool which could be an added advantage over other applicants.
Should have the willingness to learn and research on the market trends.
Should be quite patient and be adaptive to any stressful environment.
Education
10th & +2 Completed along with sales experience can be considerable.
Any graduates with no experience
Language
Manageable English
Malayalam is mandatory
Job Type: Full-time Pay: Up to \xe2\x82\xb918,000.00 per month Benefits:
Health insurance
Schedule:
Morning shift
Supplemental pay types:
Commission pay
Performance bonus
Yearly bonus
Education:
Bachelor\'s (Preferred)
Language:
Malayalam (Required)
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