Job Description

JOB DESCRIPTION

Job title : TELECALLER

Location : KOMPALLY

Hour Requirement : FULL TIME

ABOUT US:

Sparkle & Stone Interiors is among the top interior design firms with projects concentrated in Hyderabad. We take pride in creating luxurious and innovative homes with tailor-made interior solutions. With our exclusive focus on residential and commercial space design, we offer a full-service practice focusing on architecture and interiors.

Brief Description:

The position consists of answering inquiries and obtaining information for general public, customers, visitors, and other interested parties and providing information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Duties and Responsibilities:

Welcome, assist and direct visitors properly and direct them to specific destinations;

Provide information about establishment such as location of offices, employees within the organization and services provided;

Hear and resolve complaints from customers and public;

Maintain general filing system, sort and record mails properly;

Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments;

Perform administrative support tasks such as proof reading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents;

Receive payment and record receipts for services;

Send and receive messages through all communication devices including fax machine and telephone system, Make quick responds to the phone calls, messages and received emails;

Order cafeteria supply ,have responsibility to maintain the working environment hygiene and monitor recycling facilities in the office;

Set schedule and plan meetings, appointments and conference;

Arrange the time and contact the specialists for equipment maintenance and repair;

Requirements:

1-2years' experience preferred

English, Hindi and Telugu language's should be fluent

Proficient in Microsoft Office, specifically Excel

Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Required)
• Sales: 2 years (Required)

Language:

• Hindi (Required)
• English (Required)
• Telugu (Required)

Work Location: In person

Expected Start Date: 01/11/2024