Job Description

Those related which medical field hould be preferred

The Healthcare Telecaller will be responsible for handling phone calls to provide information about medical services, schedule appointments, and address customer queries and concerns. The role requires excellent communication skills, empathy, and the ability to work in a fast-paced environment.

Responsibilities

• Manage inbound and outbound calls to assist patients and customers.
• Provide information about medical services and procedures.
• Schedule and confirm appointments for patients.
• Handle customer inquiries and resolve issues promptly.
• Maintain accurate records of conversations and transactions.
• Follow up with patients and healthcare professionals for feedback.
• Ensure compliance with healthcare policies and confidentiality guidelines.

Qualifications

• High school diploma or equivalent; additional education in healthcare is a plus.
• Proven experience as a tele caller or customer support role.
• Excellent verbal communication skills.
• Strong organizational skills and attention to detail.
• Empathetic and patient-centred approach.

Skills

• Telephone etiquette
• Customer service
• Data entry
• Appointment scheduling
• Problem resolution
• CRM software
• Basic medical terminology

Send your resume at 9829636116 or hr@bodyrevival.in

Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay

Work Location: In person