Job Description

Key Responsibilities

• Make outbound calls to prospective customers to generate leads for personal loans.
• Handle inbound calls, providing information on loan products and services.
• Guide customers through the personal loan application process, ensuring all required documents are submitted.
• Achieve daily, weekly, and monthly targets as assigned by the team lead.
• Maintain accurate records of all customer interactions and update the CRM.
• Address customer concerns, offering solutions and managing follow-ups.
• Collaborate with the sales and support team to ensure a seamless customer experience.

Qualifications & Skills

• Experience : Minimum of 1-2 years of experience as a telecaller in the personal loan sector.
• Education : Bachelor's degree in any discipline (preferred).
• Strong understanding of personal loan products and related customer needs.
• Excellent communication and negotiation skills.
• Proficient in using CRM software and MS Office.
• Ability to work in a target-driven environment.
• Strong customer service orientation and problem-solving skills.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Indira Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• personal loan sales: 1 year (Preferred)
• credit card sales: 1 year (Preferred)
• Insurance sales: 1 year (Preferred)

Work Location: In person