Job Description

Job Title: Customer Support Executive

Location: Bangalore

Salary: ?20,000 - ?25,000 per month

Experience Required: Minimum 6 months

Interview Mode: Face-to-Face

About Us:

At [Your Company Name], we are committed to delivering exceptional customer service and creating memorable experiences for our clients. Based in the vibrant city of Bangalore, we are a growing company seeking dedicated and enthusiastic Customer Support Executives to join our team.

:

Are you a problem-solver with a passion for helping people? We're looking for a Customer Support Executive who thrives in a dynamic environment and is eager to make a difference. Your role will involve interacting directly with our customers, resolving their queries, and ensuring a high standard of service.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and chat.
• Address customer inquiries and concerns in a timely and professional manner.
• Troubleshoot and resolve issues, escalating when necessary.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with team members to enhance the overall customer experience.
• Stay updated on product knowledge and company policies.

Requirements:

• Minimum of 6 months experience in a customer support or similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a proactive approach.
• Ability to handle multiple tasks and work effectively under pressure.
• Friendly and professional demeanor with a passion for customer service.

Why Join Us?

• Competitive salary package.
• Opportunities for career growth and development.
• Supportive and inclusive work environment.
• Convenient Bangalore location with a great team atmosphere.

How to Apply:

If you meet the above qualifications and are excited about joining a dynamic team, we'd love to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience. Selected candidates will be invited for a face-to-face interview.

Job Types: Full-time, Permanent, Fresher

Pay: ?20,876.00 - ?25,747.16 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person