Job Description

Job Title: Telecaller

Location: Nikol, Ahmedabad

Job Type: Full-time / Part-time / Contract

Experience: 1-2 years preferred (entry-level roles may not require experience)

Job Summary:

We are looking for a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to prospective and existing clients, addressing customer inquiries, and achieving sales targets. This role requires excellent communication skills, patience, and a persuasive personality to build relationships and close deals over the phone.

Key Responsibilities:

• Make outbound calls to potential customers and existing clients.
• Introduce the company's products or services to customers and explain their benefits.
• Answer questions, provide information, and handle objections from customers.
• Follow up on leads and maintain a strong relationship with clients.
• Meet daily/weekly/monthly call and sales targets.
• Document customer details, conversations, and follow-up actions in the CRM system.
• Ensure a positive customer experience and build client loyalty.
• Provide accurate information about product features, pricing, and other details as required.
• Keep records of calls, sales, and any other useful information.
• Stay updated on company policies, products, and industry trends to provide knowledgeable support.

Requirements:

• High school diploma or equivalent; a degree is a plus.
• Proven experience as a telecaller or in a similar sales/customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to persuade and influence customers over the phone.
• Basic computer skills and familiarity with CRM software is a plus.
• Ability to work independently and as part of a team.
• Strong negotiation and objection-handling skills.
• Fluency in [languages required for the role].

Benefits:

• Competitive salary with performance-based incentives.
• Training and professional development opportunities.
• Friendly work environment and support from team members.
• Opportunity for career growth within the company.

Job Types: Full-time, Permanent

Pay: ?8,000.00 - ?20,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Sales: 1 year (Required)

Language:

• English (Required)

Work Location: In person