Job Description

Company Description:

GenAi Novuscode Softtech Pvt Ltd is a Software Application Development Company centred on extending Novus quality and trustworthy Software Solutions & Services. We, at NovusCode, invariably deliver utmost satisfaction and value to customer's investments for years to come. Our mission is to provide end-to-end solutions to customers with Novus and groundbreaking concepts while maintaining high-quality standards and optimum levels of growth.



We are seeking a Telecalling Executive to join our sales and customer service team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and sales calls effectively.

Key Responsibilities:

1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.

2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.

3. Generate leads through research, networking and cold calling.

4. Identify and understand client needs and requirements to provide appropriate solutions.

5. Schedule appointments and meetings for the sales team with interested clients.

6. Maintain and update the customer database with accurate and detailed information.

7. Follow up on leads and maintain a high level of customer engagement.

8. Achieve daily, weekly, and monthly call targets and KPIs.

9. Collaborate with the sales and marketing teams to develop effective strategies for client acquisition and retention.

10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.

Requirements:

1. 0-1 years of experience in telecalling, telemarketing, customer service, or a related field.

2. Excellent verbal and written communication skills in English.

3. Strong interpersonal skills and the ability to build relationships with clients.

4. Basic knowledge of IT solutions and services is preferred but not mandatory.

5. Ability to handle rejection and remain motivated and persistent.

6. Proficient in using MS Office Suite (Word, Excel, Outlook).

7. Comfortable working in a fast-paced and target-driven environment.

8. A degree in Business, Marketing, or a related field is a plus.

Contact us on: E-mail- hr@novuscode.com OR Call-7575869606

Pay: ?12,000.00 - ?20,000.00 per month

Language:

Hindi (Preferred)

English (Preferred)

Job Type: Full-time

Pay: ?8,000.00 - ?20,000.00 per month

Benefits:

• Flexible schedule
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Ability to commute/relocate:

• Anandnagar, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)
• Telecalling: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person