Job Description

• Conduct outbound calls to potential customers to introduce our products or services.
• Answer incoming calls from prospective customers and address their queries and concerns effectively.
• Understand customer requirements and close sales by explaining the benefits of our offerings.
• Maintain a detailed understanding of company products or services and effectively communicate features and benefits to customers.
• Keep accurate and detailed records of calls made and results achieved.
• Achieve daily, weekly, and monthly targets set by the company.
• Follow communication scripts provided by the company to ensure consistency and professionalism.
• Build strong customer relationships and ensure high levels of customer satisfaction.
• Stay updated on product knowledge and market trends.
• Collaborate with the sales team to ensure seamless transition of leads.

Required Skills and Qualifications:

• Proven experience as a Telecalling Executive or similar customer service/sales role.
• Excellent communication and interpersonal skills.
• Ability to handle rejection and work well under pressure.
• Strong persuasive and negotiation skills.
• Good listening skills and the ability to understand customer needs.

Job Type: Full-time

Pay: ?22,000.00 - ?25,613.55 per month

Benefits:

• Provident Fund

Compensation package:

• Performance bonus

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Required)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person