Job Description

Objectives of this role

Gain a deep understanding of the company's services and find gaps in the customer's lives wherein the company's services fit Foster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solving Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

Responsibilities

Convert leads for the company through telephonic conversations Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role Update customers about new launches and record customer reactions to new products Be aware of the latest industry trends as a telesales executive Liaise with the concerned department regarding customer queries and complaints

Required skills and qualifications

High school diploma Prior experience working as a telesales executive or in a similar role Fluency in English Adept knowledge of working with MS Office Great communication skills, both verbal and written

Preferred skills and qualifications

Bachelor's degree in communication, marketing, or a similar discipline Proven record of meeting sales targets Outstanding negotiation and time management skills
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred) Sales: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person