Job Description

Key duties include identifying and qualifying leads, explaining loan features, interest rates, and repayment terms, and assessing client eligibility based on their financial status. They handle inquiries, resolve issues, and guide clients through the application process. Additionally, they maintain detailed records of interactions and follow-ups in the CRM system, ensuring that all information is up-to-date and accurate.

A Telesales Executive must possess strong communication skills, a good understanding of financial products, and the ability to build rapport with clients. They are also responsible for meeting sales targets and contributing to the growth of the loan portfolio. Effective negotiation and problem-solving skills are essential for overcoming objections and closing deals successfully.

he key role of a Telesales Executive in the loan distribution sector revolves around driving sales and facilitating loan applications through phone-based interactions. Here are the core responsibilities:

• Lead Generation and Qualification : Identify and reach out to potential clients to generate interest in loan products. Assess leads based on their financial status and needs to ensure they are viable candidates for the loans being offered.
• Product Presentation : Clearly explain various loan products, including personal, home, auto, and business loans, detailing features, interest rates, terms, and conditions to potential clients. Tailor the presentation to address the specific needs and concerns of each client.
• Client Engagement : Build rapport with clients through effective communication, actively listening to their needs, and providing personalized solutions. Address any questions or concerns they may have about the loan products.
• Application Assistance : Guide clients through the loan application process, ensuring they understand and complete all necessary documentation accurately. Provide support and clarification to streamline the application process.
• Sales Target Achievement : Work towards meeting or exceeding sales targets set by the organization. Track performance metrics and strive to improve sales outcomes.
• Record Keeping and Follow-Up : Maintain accurate records of client interactions and applications in the CRM system. Follow up with leads and clients to ensure timely processing and address any additional needs or issues.
• Problem Resolution : Handle and resolve any issues or objections clients may have during the application process, aiming to provide satisfactory solutions and close sales effectively.

Job Types: Full-time, Permanent, Fresher

Pay: From ?12,000.00 per month

Jadwal:

• Day shift

Tunjangan:

• Provident Fund

Upah Tambahan:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person