Job Description

A Telesales Representative is responsible for selling products or services to customers over the phone. This role typically involves reaching out to potential or existing customers, presenting products or services, and persuading them to make a purchase. Here's a detailed job description for a Telesales Representative:

Job Title: Telesales Representative

Location: VIJAYAWADA

Reports To: TELESALES

Job Overview: As a Telesales Representative, you will be responsible for generating sales leads, making outbound calls, and closing sales over the phone. You will play a key role in driving revenue and building customer relationships.

Key Responsibilities:

• Outbound Calling:
• Make outbound calls to potential and existing customers to introduce products or services.
• Follow up on leads and inquiries generated from various sources.
• Sales Presentation:
• Effectively communicate product features, benefits, and pricing to prospective customers.
• Address customer questions and objections with well-informed responses.
• Customer Engagement:
• Build rapport with customers to understand their needs and tailor your sales pitch accordingly.
• Maintain a positive and professional demeanor throughout all interactions.
• Sales Process Management:
• Guide customers through the sales process, from initial contact to final purchase.
• Record and update customer information and sales activities in the CRM system.
• Achieving Targets:
• Meet or exceed daily, weekly, and monthly sales targets and quotas.
• Track and report on sales performance and progress toward goals.
• Customer Service:
• Provide excellent customer service by addressing issues, resolving complaints, and ensuring customer satisfaction.
• Follow up with customers to ensure they are satisfied with their purchase and to encourage repeat business.

Product Knowledge:

• Stay informed about product features, pricing, and promotions.
• Continuously update knowledge about industry trends and competitive products.
• Team Collaboration:
• Work closely with other team members and departments to share information and support company goals.
• Participate in team meetings and training sessions to improve skills and performance.

Qualifications:

• Education: High school diploma or equivalent; some college education or a degree may be preferred.
• Experience: Previous experience in telesales, telemarketing, or a related field is advantageous.
• Skills:
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Proficiency in using CRM software and other sales tools.
• Ability to handle rejection and maintain a positive attitude.
• Good organizational and time management skills.

Working Conditions:

• Hours: Typically full-time, with possible shifts depending on the company's needs.
• Environment: Primarily office-based, with a focus on telephone and computer use.

Compensation:

• Salary: Base salary plus commission or performance-based incentives.
• Benefits: Health insurance, retirement plans, and other benefits as per company policy.

CONTACT

for more details contact 8886642967 or else drop my mail harshith.brconcepts@gmail.com

Job Type: Full-time

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person