Job Description

A Telesales Executive job description typically involves making outbound and inbound phone calls to generate sales. The role requires strong communication skills, sales aptitude, and the ability to handle objections and close deals. Telesales Executives may work in call centers, using scripts and customer relationship management (CRM) systems to manage leads and sales processes. Key Responsibilities:

Generating Leads:

Identifying potential customers through various methods, including cold calling and inbound leads.

Making Sales Calls:

Contacting potential customers to introduce products or services, answer questions, and persuade them to purchase.

Building Relationships:

Establishing and maintaining strong customer relationships to foster repeat business.

Meeting Sales Targets:

Consistently achieving or exceeding individual and team sales goals.

Handling Customer Service:

Providing prompt and helpful customer service, addressing inquiries and concerns.

Managing Sales Data:

Maintaining accurate records of calls, sales, and customer information in the CRM system.

Staying Updated:

Keeping abreast of industry trends, product knowledge, and sales techniques.
Skills and Qualifications:

Excellent Communication:

Strong verbal and written communication skills, including listening, clarity, and persuasion.

Sales Aptitude:

Natural ability to connect with customers, understand their needs, and close deals.

Problem-Solving:

Ability to handle objections, resolve issues, and find solutions for customers.

Customer Focus:

Prioritizing customer satisfaction and providing excellent service.

Organizational Skills:

Ability to manage time, prioritize tasks, and maintain accurate records.

Computer Proficiency:

Familiarity with CRM systems and other relevant software.

High School Diploma or Equivalent:

While not always required, a high school diploma or equivalent is a common requirement, with some roles requiring a bachelor's degree or related experience.
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

Day shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person