Telesales Banking
Job Description
Key Responsibilities:
1. Relationship Management: Handle and manage a portfolio of customers, maintaining strong relationships and ensuring their banking needs are met.
2. Business Generation: Promote and cross-sell the bank's products and services in a virtual mode, helping customers with various financial solutions.
3. Customer Engagement: Provide top-notch customer service and ensure quality interactions, delivering a superior digital banking experience.
4. Digital Adoption: Educate and guide customers on using digital banking channels while maintaining a personal touch when required.
5. Compliance & Performance: Meet scorecard targets, adhere to portfolio benchmarks, and ensure compliance with all regulatory guidelines.
Qualifications & Skills:
• Excellent communication skills, both written and verbal.
• Ability to engage with customers and provide quality service.
• Strong understanding of digital banking and ability to promote the bank's digital products.
• Proactive in customer relationship management.
Job Types: Full-time, Permanent
Pay: ?300,000.00 - ?650,000.00 per year
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• Banking: 2 years (Required)
• Sales: 1 year (Preferred)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3529141
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear