Telephone Operator
Job Description
• Answers incoming calls.
• Directs calls to guest rooms, staff, or departments through the switchboard or EPAXB system.
• Places outgoing calls.
• Receives guest messages and delivers the same to the guest.
• Logs all wake-up call requests and performs wake-up call services.
• Provides information about hotel services to guests.
• Understand the telephone operator board or EPABX switchboard operations.
• Provides paging services for hotel guests and employees.
• Knows what action to take when an emergency call is required.
• Monitors automated systems including fire alarms and telephone equipment when the engineering and maintenance department is closed.
• Assists in reporting telephone equipment or service complaints and problems.
• Following telephone etiquette (! Must read).
• Trains or assists with training new telephone operators in the performance of job duties.
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?29,000.00 per month
Benefits:
• Cell phone reimbursement
• Paid sick time
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Experience:
• total work: 2 years (Preferred)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3478702
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear