Job Description

We are seeking a motivated and enthusiastic Telecaller to join our team. The primary role of the Telecaller is to engage with prospective students and parents to provide information and guidance about NEET and MBBS admissions, as well as opportunities for studying abroad. The ideal candidate should have excellent communication skills, a persuasive attitude, and the ability to handle inquiries efficiently.

Key Responsibilities:

• Outbound Calls: Make outbound calls to prospective students and parents to inform them about NEET and MBBS admission processes, eligibility criteria, and deadlines.
• Inbound Calls: Handle inbound inquiries related to admissions and provide accurate information about courses, colleges, and universities both in India and abroad.
• Counseling: Offer counseling to students and parents regarding admission procedures, scholarship opportunities, and career prospects in the medical field.
• Data Management: Maintain and update a database of prospective students and ensure timely follow-up calls.
• Information Dissemination: Provide detailed information about entrance exams, admission requirements, and application processes.
• Relationship Building: Build and maintain positive relationships with students and parents, addressing their concerns and queries effectively.
• Collaboration: Work closely with the admission team to provide seamless support throughout the admission process.
• Reporting: Prepare and submit daily/weekly reports on call activities and lead status.

Benefits:

• Competitive salary with performance-based incentives
• Comprehensive training and support
• Opportunities for career growth and development
• Friendly and dynamic work environment

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person