Telel Sales Executive E Com
Year Vaishali Nagar, Jaipur, Rajasthan, India
Job Description
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Position OverviewWe are seeking a dynamic and motivated Tele Sales Executive to join our e-commerce team. The ideal candidate will be responsible for driving sales through effective telephonic communication and relationship-building with customers. You will play a key role in expanding our customer base and promoting our products.Key Responsibilities
+91 6375684624
- Sales Calls: Initiate outbound calls to potential and existing customers to promote and sell our products.
- Customer Follow-Up: Follow up on leads and inquiries generated through various marketing campaigns.
- Product Knowledge: Maintain a deep understanding of our product range and be able to explain features and benefits to customers.
- Customer Relationship Management: Build and maintain strong relationships with customers to encourage repeat business.
- Sales Targets: Meet and exceed monthly sales targets and KPIs.
- Order Processing: Assist customers with placing orders and provide accurate information about delivery times and order status.
- Feedback Collection: Gather and document customer feedback and share insights with the marketing and product teams.
- Reporting: Prepare daily, weekly, and monthly sales reports and present them to management.
- Problem Solving: Address customer complaints and issues in a professional and timely manner.
- Education: Bachelors degree in Business, Marketing, Communications, or a related field.
- Experience: Proven experience in telesales, customer service, or a similar role, preferably in the e-commerce industry.
- Communication Skills: Excellent verbal and written communication skills. Ability to build rapport and engage customers over the phone.
- Sales Skills: Strong persuasive and negotiation skills. Ability to close sales effectively.
- Technical Skills: Proficiency in using CRM software and MS Office (Excel, Word, PowerPoint).
- Customer Focus: A customer-centric approach with the ability to understand customer needs and provide tailored solutions.
- Time Management: Strong organizational skills with the ability to multitask and manage time effectively.
- Attitude: Positive attitude, self-motivated, and goal-oriented.
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Monday to Friday
- Weekend availability
- Day shift
- Bonus pay
- Commission pay
- Performance bonus
- Quarterly bonus
- No travel
+91 6375684624
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Job Detail
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Job IdJD3345649
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVaishali Nagar, Jaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear