Job Description

Customer Engagement:

Initiate outbound calls to prospective customers, introduce company products/services, and generate interest.

Handle inbound customer calls with professionalism and provide information as required.

Lead Generation:

Identify and qualify potential leads through telephonic interactions.

Maintain and update the customer database with accurate and relevant information.

Product/Service Promotion:

Clearly explain the features, benefits, and pricing of company products/services.

Persuade potential customers to purchase products/services and close sales.

Customer Relationship Management:

Build and maintain positive relationships with customers.

Address customer inquiries and resolve any issues or concerns promptly.

Follow-Up:

Conduct follow-up calls to prospective and existing customers to ensure satisfaction and encourage repeat business.

Send follow-up emails or messages as needed.

Record Keeping:

Maintain detailed records of telephonic conversations and customer interactions.

Generate and submit daily, weekly, and monthly reports on call activities and sales performance.

Target Achievement:

Meet or exceed assigned sales targets and performance goals.

Collaborate with team members to achieve collective targets.

Market Research:

Gather and record customer feedback and market intelligence.

Provide insights on customer preferences and emerging market trends.

Compliance:

Adhere to company policies, procedures, and ethical standards.

Ensure compliance with relevant telemarketing regulations and guidelines.

Continuous Improvement:

Participate in training sessions to enhance product knowledge and telecalling skills.

Provide suggestions for process improvements and contribute to a positive team environment.

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Work Location: In person