Telecalling (female)
Job Description
JOB RESPONSIBILITES :
• Respond to customer inquiries via multiple channels (phone, email, live chat, social media, etc.) in a professional and timely manner.
• Provide accurate information about our products, services, and policies.
• Troubleshoot customer issues, identify root causes, and provide effective solutions.
• Document customer interactions in the CRM system to ensure all issues and resolutions are logged.
• Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
• Collaborate with internal teams (Sales, Product, Technical Support) to escalate and resolve complex issues.
REQUIREMENTS :
Work Mode- Work from Home (Target based )
Experience- 0 - 4 years can eligible
Off Time- 9:00am to 6:00pm
Language- Fluent in Hindi or Bengali (mandatory)
Qualification- 12th to Graduate can eligible
Job Types: Full-time, Permanent, Fresher
Job Types: Full-time, Permanent, Fresher
Pay: ?10,000.00 per month
Benefits:
• Cell phone reimbursement
• Flexible schedule
• Work from home
Schedule:
• Day shift
• Monday to Friday
Supplemental Pay:
• Performance bonus
• Quarterly bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Required)
Language:
• Hindi (Required)
• Bengali (Required)
Work Location: Remote
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Job Detail
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Job IdJD3567597
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHazaribag, JH, IN, India
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EducationNot mentioned
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ExperienceYear